UK Freelance WordPress Developer

Need help with your WordPress site?

I help businesses with WordPress development, fixes, customisation and ongoing support.
I’ve worked with WordPress since 2008, helping more than 500 clients across nearly 2,000 projects.

How I Can Help

WordPress Development

Custom development, theme changes, plugin customisation, integrations, bug fixes and improvements to existing WordPress sites.

WordPress Support

Something broken or not working as it should? I can help with plugin conflicts, errors, failed updates, performance problems and general WordPress troubleshooting.

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Why Work With Me

My name is Neil Matthews. I’m a UK-based freelance WordPress developer, and you work directly with me.

I’ve been working with WordPress since 2008. I’ve helped more than 500 clients and completed nearly 2,000 projects, including development, fixes, customisation and support. WooCommerce is part of that experience when a project needs it.

I’m based in the UK, and I’ve worked with clients in the US, Canada, mainland Europe, Australia and New Zealand.

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Hours
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My Numbers

Freelancing since
2008
Clients
876
Projects completed
2292

My Process

1. Tell me what you need help with

Use the form on this page and tell me what you need help with on your WordPress site.

2. I'll review it

I'll come back with any questions, recommendations and the likely cost or next step.

3. We agree the next step

If you're happy to go ahead, we agree the work. That might be a one-off fix, development work, or ongoing support.

4. I'll do the work

I'll schedule and complete the work, and keep you updated.

5. Quality assurance

The work is not finished until you're happy. I check it carefully so it is delivered as we agreed.

No Fix No Fee

If I can’t fix your WordPress problem, for whatever reason, I’ll refund your deposit payment and return your site to you in the way you sent it to me.

Testimonials from my clients

Frequently Asked Questions

How much will it cost?

That depends on the help you need.

Tell me what you need help with and I’ll come back with any questions and the likely cost. For a defined piece of work, I’ll send a fixed price. What we agree is what you pay, with no extra fees added later.

Getting in touch costs nothing, and there is no obligation. I’ll follow up once if I don’t hear back.

How is payment made?

Payment comes in two phases.

Deposit: I’ll request 50% payment up front before work begins.

Final payment: once the project is complete and you are happy to sign it off, I’ll send the final 50%.

I’ll send an invoice from FreshBooks. That has a link to a Stripe checkout so you can pay by card. We can arrange a bank transfer or PayPal if you prefer.

How does the no fix no fee guarantee work?

On a small number of projects I have realised that I cannot fix the issue my client is having.

If this is the case on your project, I’ll let you know and refund all deposit money paid.

I’ll return your site to you the way you sent it to me.

How will you manage the project?

Once we start our project together I’ll send you an invite for my project management software, Basecamp.

I’ll create a shared project where we can keep up to date on progress and chat with each other.

I’ll update you when I start working, at the end of the day, and throughout the work, so you always know where we are.

Can I speak to an existing client as a reference?

Of course. I’ll link you with one of my existing clients upon request.

How long have you been a freelance WordPress developer?

I’ve been working as a freelance WordPress developer since 2008, and in IT for all of my career.

I’ve worked with more than 500 clients on approaching 2,000 projects.

I know WordPress well, and I’m confident I can help with your WordPress requirement.

I don't live in the UK. How will that work?

I’ve worked with clients all across the world. I frequently work with clients in the US, Canada, Australia and New Zealand.

I understand how to work across time zones, and there will always be part of the day when we are both online.

I’ll give you full updates on the work in Basecamp.

Many clients find that me working while they are offline is a bonus, because changes happen when fewer of their visitors are on the site.

How do I ask a question before we start?

You can get in touch before we start in any of these ways:

Need Help With Your WordPress Site?

Tell me what you need help with and include your website address. I’ll take a look and come back to you with the next step.