in this video I’ll show you a number of information pages and techniques you can use to reduce the number of customer requests you get.

When your custom can self serve, their answers they are more likely to buy from you, the same goes if they have after sales queries, they are less likely to return and more likely to buy again or recommend your products.

Less customer support requests also mean you can serve your backlog of customer support requests more rapidly and provider a better all round support experience.