In this video I want to show you a deceptively powerful plugin that allows you to switch to a particular user and see your WordPress site as if you were logged in as that user. I want to show you how to switch user in WordPress.
If you have a membership site, a WooCommerce site or any other type of WordPress install where site visitors log in, you will be well aware of the customer support requests where you will get an email saying, “I’ve logged in but I can’t see xxxxxx!”.
I’m going to show you a plugin where you can login or switch to that user and see the site as they do, so you can troubleshoot these type of customer support requests.
Switch User Plugin
The plugin we are going to talk about is called User Switching and you can download it from this link.
Video
In this video I’ll take you through installing and using the user switching plugin on a membership site.
Wrap Up – How To Switch User in WordPress
This is a great plugin for membership site or any other site where people login and you get painful customer support requests, you can see the site as your customer does and troubleshoot their problem and see issues you may not see when logged in as admin.
Need help with your WordPress site? Why not get a no obligation quote to see how much it will cost to fix your problem.
