Customer Support

Introduction – Adding Terms and Conditions Links to Your WooCommerce Checkout Building trust and ensuring transparency are vital aspects of running a successful e-commerce business. One effective way to achieve this is by including terms and conditions within your WooCommerce checkout process. WooCommerce, a leading e-commerce platform, offers a seamless solution for adding terms and […]

Introduction: A number of our clients have asked for custom data in their my account page, we do this by adding custom code and embedding the appropriate data into the new tab. We had a client who wanted a customer support form which linked to a gravity form connected to their HelpScout database. We added

Introduction:Efficiently managing your WordPress website often requires the ability to step into the shoes of different user roles and experience the site as they would. The User Switching plugin is a valuable tool that allows you to seamlessly switch between user accounts, enabling you to view your site from various perspectives and optimize the user

in this video I’ll show you a number of information pages and techniques you can use to reduce the number of customer requests you get. When your custom can self serve, their answers they are more likely to buy from you, the same goes if they have after sales queries, they are less likely to

in this video I’ll show you a number of information pages and techniques you can use to reduce the number of customer requests you get. When your custom can self serve, their answers they are more likely to buy from you, the same goes if they have after sales queries, they are less likely to

In this video I going to suggest that you centralize all of your customer support channels into a single shared inbox. Imagine your have a series of communication channels, it feels like an octopus’ tentacles how do you manage: social media Bring all of those channels into one place for a better customer support experience.